As an expert in telecommunications network and system, KDDI Hong Kong Limited provides a wide range of total solutions from design to maintenance services. We render not only full support system in Hong Kong, but also our unique global support network to our customers.

1. Equipment sales
We provide various  telecommunication equipments which our customers are required. Our main product are as follows.

Data and Voice communication equipment : FR/ATM/IP network equipments. VoIP Gateway, TV conference system
(Cisco, New Bridge, Sony, Polycom)
PC/LAN equipment : PC(Note,Desktop), Server, Wireless LAN
(IBM, Dell, Acer, HP, NEC, 3Com, Cisco)
Internet equipment : Internet-FAX, Firewall, Internet VPN
(Netscreen, Internet-FAX, NOKIA Firewall-1)
Telephone exchange : PBX, Key telephone system
(NEC, Northern Telecom, Fujitsu)
Application software : Office suite, Database, Mail server
(MS-Office, Lotus Notes, MS-Exchange, iPlanet)
OA Equipment : Fax, Printer, Copier
(HP, Epson, Canon, Ricoh)

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2.Network Construction
We use the latest technology to construct telecommunications systems of good security. 

Preliminary research
System design
Equipment procurement
Installation
Testing and examination of connections
Report on completion of construction

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3.Telecommunication Consultation
Our one-stop-shop caters for the various requirements of customers. Our services include connections to overseas, office relocation and innovation, etc. We support from research to maintenance.

Consultation and Designing of global networking, such as voice and data integrated network
Co-ordination of supplier's jobs on multi-vendor environment
Engineering Job, such as carry-out inter-connection test, assurance of quality or evaluation
Consultation and Designing of global mail sytem, groupware system
Consultation and Designing of maintenance structure
Co-ordination of office start-up/relocation (covers whole system as one window)

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4.Maintenance Service
We provide full-time maintenance and support services, 24 hours a day and 7 days a week, to maintain the equipment of customers in good condition.

Provide global support which covers overseas operation centers.
Maintenance of multi-vendor system by taking advantage of our one-stop-shop


KDDI Help Desk
Tel: (852) 2919-5241
E-mail: helpdesk@kddi.com.hk
Fax: (852) 2856-3616