Data Center
Strategically located in Quarry Bay on eastern part of Hong Kong Island, which is an ideal and convenient location for global POP and Data Center.
- Rack colocation - customer's equipment is installed in a 19-inch, individually locked Rack.
- Caged colocation - dedicated space enclosed inside a floor-to ceiling metal cage for clients seeking a higher degree of privacy security
- Standard power to rack at 1.2kVA with scalable options up to 3kVA
- Commercial power feed of 1,500kVA for UPS (customer equipment)
- 500kVA derived from another transformer for air conditioning and lighting
- Dual A & B power feeds to customer equipment
- N+1 redundant diesel generator with 2 hours autonomy at adequate capacity
- N+1 redundant UPS system with capacity at 15 minutes fully charged
- N+1 Down flow water cooling climate control system
- Hot aisle/cold aisle zone design
- Room temperature maintained at 24 ± 2°C
- Fully functioning independent humidity and de-humidification control system
- 600mm raised floor design at 600kg/ m2 ensuring efficient airflow and cooling
- Water leakage detection system in place
- A carrier neutral facility offering customers freedom of choice for connectivity
- Direct access to six major carriers in Telehouse Hong Kong 2 redundant meet-me-rooms offering true diversity
- The fire suppression system installed uses FM-200 gas system with smoke detectors
- Dry pipe pre-action sprinkler system with heat and pressure detectors
- 24/7 on-site security guards patrolling data center premises 24/7 CCTV video surveillance cameras
- IC Card issued at main reception with pin number requirement to authorized individuals for access to customer space
- Tape backup operation and management with daily media storage
- Monthly reporting service on customer infrastructure
- Leased office with dealing room set up as a fully managed environment for financial traders in case of disaster.
- Cyber Conferencing System provision and installation
- Established to increase international network support and
- provide corporate clients with the most reliable and value-
- added solutions
- Monitor all backbone links and network devices Troubleshooting of all network and system-related problems Multilingual support service ideal for international customers
Telehouse Hong Kong has been awarded the ISO/IEC 27001 Information Security Management Certification
This specifies the requirements for establishing, implementing, operating, monitoring, reviewing, maintaining and improving a documented Information Security Management System within the context of the organization's overall business risks including specific requirements for the implementation of security controls.
